FAQ
How long does delivery take?
Deliveries normally take up to 14 business days. The delivery company will contact you to schedule a delivery appointment. Please make sure to schedule a day and time you will be available to receive the delivery. No show or missed appointments due to the customer’s situation will cause extra charges.
What is the best massage chair?
The best massage chair is the one that best meets your needs. Each chair shows off different specialties, so we recommend our customers to try them at showrooms and see which one best fits their body.
How should I clean my massage chair?
To clean your massage chair, use a soft cloth and a mild soap solution. Avoid using harsh chemicals or abrasive cleaning tools. Ensure the power is off and the chair is unplugged before you start cleaning.
How do I care for the leather parts of the massage chair?
Clean the leather parts with a leather cleaner. Regularly use a leather conditioner to prevent the leather from drying out. Avoid prolonged exposure to direct sunlight.
How do I remvoe dust from the massage chair?
Regularly vacuum the massage chair to remove dust. Use a small brush to clean tight spaces and small parts for better results.
How should I store the massage chair when not in use?
When not in use, cover the massage chair with a cover to prevent dust buildup. Store it in a place away from direct sunlight and high humidity.
What should I do if a part of the massaage chair breaks?
If a part of the massage chair breaks, follow the instructions in the product manual and contact the manufacturer's official service center. Avoid attempting repairs yourself, as this may void the warranty.
